How do I return an item?

Refund/Return Policy:

Original sales receipt must accompany returns.

We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

without showing signs of wear or damage in any way

within 7 calendar days of the delivery date (after 7 days no returns are allowed)

must not be a special order or a custom order

unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.

If an item is received damaged or is incorrectly shipped by us please contact us at 937-339-5692, immediately. Items that are defective or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us, will NOT be refunded.


Troy Christian Schools
700 South Dorset Road
Troy, OH 45373
937-339-5692